PHPKB KNOWLEDGE BASE SOFTWARE FREE DOWNLOAD

Phone and Fax Contacts Phone: We keep our knowledge base software and services up-to-date with most recent technology and updates available. This feature is particularly useful in situations where an article has temporary life say 1 week or 1 month. Prices are in USD. Highlights of PHPKB Knowledge Base Software Our knowledge base management software facilitates the creation of an expansive, searchable database of common customer support requests and their resolutions; available for self-service by clients and linked to support requests by technicians and administrators.

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It's not the user interface multilingual only, but knowledge base data, too. We have a pretty extensive online collection of frequently asked questions about our knowledge base software and the ordering process. Easy Search It is easy for your visitors to search for what they need in your knowledge base. Prices are in USD.

User Groups You can create groups of knowledgebase users so that they can access the knowledge content assigned to their user-group. PHPKB knowledge base software makes publishing, sharing and collaborating on knowledge easy. The multilingual edition comes with English Language File by default, however you have the facility to create other language files of your choice and translate the language file's content from the admin panel of knowlrdge knowledge base software.

You can also join the mobile revolution and easily increase level of customer service by offering your users with a mobile-friendly version of your knowledge base. The license restriction is on the number of admin users staff logins that can be created to login and update your knowledge base. With the click of a link you can pass the ticket data to the 'create new article' panel within PHPKB for publishing to the knowledge base.

If you still have questions, please feel free to contact us. Enterprise class features with the pricing that can fit a small business budget.

This allows you to view past sofrware and revert to older versions if needed. All you need to pay is the difference between the cost of upgrade license and your already purchased license.

Managing a comprehensive knowledge base has never been easier. Browser-based Interface As built from the ground up as a browser based application, users are not required to install any special software on their workstations. The knowledge base functionality gives a comprehensive, searchable database of common customer submitted issues and customer support requests and resolutions.

All dialogs provide you with an easy to use interface. The purchased version of PHPKB knowledge base software will come with full source code that is not encoded and that does not require installation of IonCube loaders.

You can use this feature to show time-sensitive knowledge base items. Plus, it is reasonably priced for a lifetime license that means you'll never have to pay an annual license fee to keep using it.

PHPKB offers multilingual knowledge management, including translations and multi-language searching. PHPKB let us look no further - it stands out amongst competition and has everything we currently need, and more.

Privacy Policy Disclaimer Sitemap. We are using it from over a year now and we are fully satisfied.

You can upgrade the number of admin users at any time by paying the difference between your sotfware license cost and the cost of license for required number of admin users. Customer satisfaction is improved and customer support workload is reduced. Mobile-Friendly Knowledge Base Software The mobile market is xoftware rapidly with touch-screen smart phones and tablet devices. Backup your entire knowledge base content categories, articles, news, configuration settings, attached files and documents in just a few clicks from the admin control panel.

Knowledge Base Software Features

Featured Articles Featured articles are similar to 'sticky threads on forums' in a sense that they are listed above normal articles, so that your visitors can easily notice them. Customers can contribute content to knowledgebase articles by adding their own comments and rating for items they found helpful and knowlfdge ones they did not.

Best Knowledge Base Software PHPKB is a modern knowledge management software that allows you to quickly set-up the knowledgebase and sovtware organizing your organization's knowledge. Your content can be used externally for customers but also internally for your customer support team. You can fully customize the header and footer of your knowledge base to make it fit with your website style.

Features of PHPKB Knowledge Base Software | Knowledge Management Software

In knowlede case, Clients can also submit their questions via 'Ask Question' form of this software. It's not the easiest thing in the world to manage your knowledge base effectively.

Privacy Policy Disclaimer Sitemap.